AirParrot 2 Not Working on Windows 10: Troubleshooting Guide

If you're experiencing issues with AirParrot 2 not working on your Windows 10 device, don't worry! This troubleshooting guide will help you identify and resolve common problems.

Before we dive into the troubleshooting steps, make sure that your device is connected to the campus wireless network (UHM) and that you have registered your device's MAC address through ITS's Wireless Passthrough.

Step-by-Step Troubleshooting Guide

1. Ensure that AirPlay Mirroring is enabled on your device. To do this, go to Settings > Wi-Fi > Advanced > AirPlay Mirroring and toggle the switch to ON.

2. Check if your device is connected to the correct network. If you're using a public hotspot or another network, try connecting to UHM again.

3. Verify that your device meets the minimum requirements for AirPlay Mirroring. For Windows 10 devices, this includes at least Windows 8.1 and a compatible graphics card.

4. Restart your device and AirParrot 2 software. This may resolve any connectivity issues.

Common Issues and Solutions

* Occasional drop in mirror image: If the iPad drops the mirror image despite turning it off and on again, try restarting your device and AirParrot 2 software.

* Resizing photos doesn't work: To resize photos, you can use pinch or double-tap gestures. If this still doesn't work, try restarting your device and AirParrot 2 software.

* Display may not fill entire screen: This issue is usually due to the iPad's display settings. Try adjusting the display settings on your iPad to ensure that it fills the entire screen.

Tips for Using AirPlay (iPad)

* Always disconnect your device from the classroom AirPlay at the end of class to avoid retaining a connection.

* Keep your AirPlay password confidential, as compromised passwords can allow students to take control of the screen.

* Each classroom has been assigned a unique password. To connect your device to AirPlay, select 'AirPlay' from the switcher/equipment selector/touch panel and enter the correct password.

By following these troubleshooting steps and tips for using AirPlay (iPad), you should be able to resolve any issues with AirParrot 2 not working on your Windows 10 device. If you continue to experience problems, please contact ITS support for further assistance.

Airparrot 2 not working windows 10